Update - We have received an update from our provider regarding the ongoing incident affecting services routed via the Floridsdorfer Brücke.
A critical fibre infrastructure component (cable collector) located on the bridge has been severely damaged by a fire. The fire occurred during renovation works carried out by a third-party construction company.
Currently, the provider’s fibre team is coordinating with local authorities to gain access to the affected area. Access to the site has been restricted so far.
The next update will be provided as soon as possible.
Jun 22, 2026 - 11:16 CEST
A critical fibre infrastructure component (cable collector) located on the bridge has been severely damaged by a fire. The fire occurred during renovation works carried out by a third-party construction company.
Currently, the provider’s fibre team is coordinating with local authorities to gain access to the affected area. Access to the site has been restricted so far.
The next update will be provided as soon as possible.
Jun 22, 2026 - 11:16 CEST
Update - This incident, caused by a metro fibre break in Vienna following a fire on a bridge, is still ongoing.
A damage assessment will be carried out once the fire is under control and authorities grant access.
The fire is still ongoing and access to the site remains restricted by police.
The next update will be provided as soon as possible.
Jun 19, 2026 - 17:00 CEST
A damage assessment will be carried out once the fire is under control and authorities grant access.
The fire is still ongoing and access to the site remains restricted by police.
The next update will be provided as soon as possible.
Jun 19, 2026 - 17:00 CEST
Identified - We are currently experiencing a network incident in Vienna affecting services provided via our partner Colt (including Wave and Ethernet services).
Colt has identified this as a major incident impacting multiple customers. Their engineering teams are actively investigating and working on a resolution.
Two long-distance optical links in Vienna are down, likely due to a fibre break. The Colt fibre team is investigating. We will provide updates as soon as possible
Jun 19, 2026 - 13:02 CEST
Colt has identified this as a major incident impacting multiple customers. Their engineering teams are actively investigating and working on a resolution.
Two long-distance optical links in Vienna are down, likely due to a fibre break. The Colt fibre team is investigating. We will provide updates as soon as possible
Jun 19, 2026 - 13:02 CEST
Investigating - Currently, one of our two connections between DLR and NTT is down. Upon further investigation, there is a strong indication of a potential fibre cut.
At present, general outages are observable that are outside of Timewarp’s infrastructure. We are currently awaiting an update from our dark fibre provider.
Due to the geo-redundant setup, overall connectivity between the data centres remains intact.
Jun 19, 2026 - 11:35 CEST
At present, general outages are observable that are outside of Timewarp’s infrastructure. We are currently awaiting an update from our dark fibre provider.
Due to the geo-redundant setup, overall connectivity between the data centres remains intact.
Jun 19, 2026 - 11:35 CEST
About This Site
This status page provides real-time information about the operational status of Timewarp’s core infrastructure components.
Customers can subscribe to this page to receive updates and notifications about incidents, maintenance, and service availability.
Backup
Operational
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Partial Outage
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Maintenance
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had a major outage.
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